Shipping from United States
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Aug 28, 2020
Beautiful mask, well made quick delivery.
Aug 27, 2020
I love Jenell’s headwraps - I’m collecting them. They’re the perfect size, are easy to tie, and come in beautiful fabrics. Also, Jenell’s face masks are well made and very comfortable. The size is perfect, the filter makes me feel secure, and it’s easy to clean (brown lining and black elastic won’t stain easily due to my deep brown foundation shade). I’d recommend her shop to anyone and I’ll be back to purchase more of Jenell’s creations.